Although we definitely commend those wishing to educate themselves, in light of some recent cancellations due to clients “doing some research” of their own, we feel it necessary to share with you some of the pitfalls of doing your research online.
The problems with online findings are:
a) often it’s not current information
b) you may not be reading information that pertains to Canadian Health and Safety regulations
d) often you are reading opinion rather than fact
e) the site/source may not be reliable
f) you don’t know who this person saw for their hair services and, in a de-regulated industry, chances are it may not have been the most highly skilled or educated stylist (unhappy with results)
g) the products you are reading about are certainly not the only products available and/or being used in the market and may not be the ones WE use at JOY
h) there will always be contradictory information found on another site somewhere…
We at JOY are your beauty EXPERTS. We have all attended highly respected Cosmetology Schools and are members of the Beauty Council of Western Canada. We participate in monthly advanced training and, because our owner is also a certified educator for 4 product companies, a salon and spa business coach, a sales support manager for a manufacturer and importer of hair tools and products and sits on the Board for the Beauty Council, we get ALL the inside information on everything HAIR!
We pride ourselves on being more than just hairdressers, we are extremely knowledgeable and here to answer all of your questions, provide you with facts and de-bunk any hair myths. We believe that is what excellent customer service is all about!
One of our male clients told us this story that is the perfect example of doing your own research online…He had a sore nose one day and decided to “Google it”. Apparently he was stricken with menopause HAHAHAHA!
Combined, the stylists at JOY have been doing hair for over 25 years. Chances are we’ve seen and heard it all so please, before you believe everything you read online, ask us to share what we know!
